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Tablet – Mobile surveys

Tablet and Mobile Survey Software Solutions for Companies on the Move

Opinionmeter’s TouchPoint tablet and mobile surveys offer the ultimate in sophistication and flexibility. Whether you are running simple or very sophisticated questionnaires, multimedia content (images, sound or video) or skip patterns, the tablet mobile survey device is your complete software solution. It’s totally flexible and easily transported. Once you’ve download your questionnaire from the web-based SurveyManager, the portable unit can be taken into the “field” to capture feedback at the Point-of-Experience. The device will function with or without an Internet connection. The system’s multilingual capabilities support all languages and include a Text to Speech option.  With answers to your customer survey questions streaming in real-time from each mobile survey device even while in the “field”, you now have the ability to react instantly, with Opinionmeter’s mobile survey software and low-score satisfaction alerts. You can also schedule your customized customer satisfaction feedback reports to be delivered automatically in a variety of formats. The mobile tablet survey device can be passed to inpatients for patient feedback and service recovery questions, airline passengers for customer loyalty research, exhibitors for intercept surveying on the show floor, etc. Opinionmeter’s mobile tablet survey software allows you to obtain spontaneous views on customer service survey questions without the need for them to walk to a survey kiosk or fill-out a paper questionnaire. People need to connect. Customers need to be able to communicate with the companies they do business with. Opinionmeter enables this process to happen seamlessly and efficiently and in real-time so you can provide higher levels of service and improve overall loyalty and profitability. Opinionmeter is easy to use, cost effective and configurable for your specific needs. Whether you need a mobile survey device or software solution, we have a means to measure voice of the customer for you. Ready to get started? Register for your Live Web Demo or Free Trial today. Discover the power of mobile survey feedback and see the positive impact on your organization now.

Application Features Multiple choice questions Choose all that apply questions Open-ended questions Matrix questions Ranking questions Branching logic, skip patterns Real-time data delivery Low-score Satisfaction Alerts Winning questions Winning quizzes Multimedia Real-time reporting Scheduled reporting Digital signage Text to Speech Multilingual support Download Tablet Data Sheet Hardware Features Portable, cordless Battery powered Wireless, or wired connectivity Onscreen or physical keyboard Specifications: Dimensions: 3.93″ x 11.3″ x 7.52″ Power: AC or Rechargeable battery Battery Life: 2 hour – rechargeable battery Capacity: 20,000 – 30,000 surveys Weight: 1.5 lb Connectivity: Wired or Wireless (802.11b) Display: 7” wide-screen (1024 x 600)