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PDA – Handheld Surveys

PDA Handheld Device for Rapid Customer Satisfaction Surveys

Opinionmeter’s handheld customer survey device solutions support a wide range of handheld mobile platforms, providing a touch screen survey system with ultimate device flexibility for your customer satisfaction survey needs. Mobile survey software that’s compatible with a personal digital assistant (PDA) is now available and easy to use. The hand-held touch screen mobile survey device can be used as a stand-alone customer service survey system or to supplement the TouchPoint kiosk model. It can be passed to inpatients for patient feedback or healthcare surveys, airline passengers for public opinion polling or customer loyalty research, to trade show exhibitors or visitors to obtain their spontaneous views on customer service survey questions without the need for them to walk to a survey kiosk. Your own staff or researchers can even use the handheld mobile survey device to replace paper-based surveys, collecting responses to your customer service survey questions in person and eliminating data re-entry. Mobile survey software, using a PDA platform, is now easy and affordable. With answers to your customer service survey questions streaming in real-time from each handheld mobile survey device or survey kiosk, you now have the ability to react instantly, with Opinionmeter’s low-score satisfaction alerts. You can also schedule your customized customer satisfaction survey feedback reports to be delivered automatically in a variety of formats. PDA customer satisfaction surveys and customer service survey projects by Opinionmeter are easy to use, cost effective and configurable for your specific needs. Ready to get started? Register for your Live Web Demo or Free Trial today. Discover the power of customer feedback with Opinionmeter’s handheld surveys and devices to see the positive impact on your organization now.

Application Features Multiple choice questions Choose all that apply questions Open-ended questions Matrix questions Ranking questions Branching logic, skip patterns Real-time data delivery Low-score Satisfaction Alerts Winning questions Winning quizzes Multimedia Real-time reporting Scheduled reporting Digital signage Text to Speech Multilingual support Download TouchPoint Data Sheet Hardware Features Portable, cordless Battery powered Cordless Specifications Dimensions: 4.47″ x 2.78″ x 0.5″ Power: AC or Rechargeable battery Battery life: Rechargeable 1100 mAh Lithium-Ion battery Capacity: 20,000 – 30,000 surveys Weight: 4.4 oz. Connectivity: Wired or Wireless (802.11b)