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Testimonials |
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 Planned Parenthood
"The Opinion Meter is one of the best investments PPMH has made to assess patient satisfaction. I continue to be amazed by the system’s functions as well as the support staff at Opinionmeter! Planned Parenthood Mohawk Hudson is dedicated to quality patient care. This system ensures we have a reliable tool for service evaluation."
Eileen Lawson, Education Team Manager, Planned Parenthood Mohawk Hudson
Pacific Science Center
"The first week we deployed the devices, our CEO tried it out and was thrilled with it. The response from the staff responsible for visitor surveying has been overwhelmingly positive. Our leadership staff are delighted to have immediate feedback on our programs and exhibitions so we can promptly assess and address visitor needs. And the customer support has been terrific. We couldn’t be more pleased with our decision to go with Opinionmeter."
Kurt Koller, Visitor Services Manager
Bank of America
"There is no easier or cheaper way today to capture customer data."
Steve Darrish,Senior Vice President, Bank of America
Christ Church Episcopal
"The information we gathered through Opinionmeter’s technology was critical to the outcome of our conference. The polling machines and software worked like a charm – good thing, because there was a lot at stake for many people. We were especially thankful for the personal service provided by the Opinionmeter staff."
Jill Kinsella, Director of Communications, Christ Church–Plano, TX
Air Force Material Command – Robins AFB
“The Opinionmeter system measures satisfaction immediately (not several weeks after the encounter), gives us feedback immediately (within minutes not months), and can be stratified down to the individual provider level (allows us to give individual teams their own score and to recognize those teams with the best patient satisfaction.) We started the system here at Robins, but it is now being utilized throughout the AFMC.”
Col George Johnson, USAF
Kaiser Permanente
"The Radiology Department is the first department at the Oakland Medical Center to use the Opinionmeter. Radiology uses the Opinionmeter to survey staff and members about satisfaction and customer service. The Opinionmeter is a positive tool to help reinforce positive behavior and motivate change… The Opinionmeter helps us set and achieve our customer service goals. I’m wild about it."
John Maio, Manager of Diagnostic Imaging
City of Lauderhill
"This is something that is very positive to have in the community. The machine will help our city preserve the commitment to providing quality service to the people who live here. I believe it’s something that improves the quality of life immensely here in Lauderhill and helps us in communicating on a better basis with residents."
Leslie Tropepe, Special Events Coordinator
Military Market Magazine
"The Opinionmeter is amazing, it can be set up almost anywhere and programmed to ask specific questions. Unobtrusive in appearance, it attracts attention but is fast enough that users will us it, and not just walk away. What a tool! It’s amazing, every commissary and exchange should have one."
Roger Hyneman, Editor
New York State Bar
"We had 700 lawyers participate, up from 250 last year. I know that our success was due, in large measure, to the use of the Opinionmeter equipment. Easy to use, (in fact, it’s literally fool-proof), and able to retrieve information instantaneously – that about sums it up. I would recommend Opinionmeter to any group who needs to survey its ‘people’ and then get the results out ASAP."
Frank J. Ciervo, Manager of Media Services
Cal Poly Pamona
The foundation has received positive responses about the Opinionmeter from the campus community. They’re pretty popular! In fact, procurement recently called me for information on the Opinionmeter for other departments interested in purchasing their own".
Sherry Egler, Foundation Marketing Manager
WonderCon
"The information we’ve received has been very valuable in helping us market our event to exhibitors within our field and to attract sponsors from outside our field. Because of the flexibility in asking questions and the ease in obtaining reports we are gladly recommending the Opinionmeter to other event organizers and to retailers."
Mike Friedrich, Administration
Alliance for Healthcare Strategy and Marketing
"Your survey methodology certainly made it easy to collect our final survey information and the report was very helpful. I compared the response to other years where we used the old-fashioned paper surveys. We had a comparable response, but I think this year attendees had more fun completing the survey."
Carla Windhorst, President
Camp Lejeune Marine Corps Community Service
"We began using the machines at Camp Lejeune in 1997 and, in some facilities, have collected as many as seven independent sets of data. In several cases we’ve been able to recognize a weakness, make necessary improvements, and monitor a direct increase in satisfaction at a particular facility."
Regina A.B. Delgado
California Primary Care Association
"The presence of Opinionmeter was a new approach to gauging participant feedback to the various aspects of our conference and I believe that it contributed substantially to the enormous success of this premier primary care event."
Carmela Castellano, CEO
Community and Family Activities – Fort Hood
"The flexibility and portability of the machine make it very effective tool and it also provides a low cost alternative to time and labor-intensive data gathering."
Michael B. Dutcher, Assistant Director
MWR Feedack
"Opinionmeter draws the attention of all ages and gives patrons a fun way to let our marketing team know just how they feel about the facility without completing a long questionnaire or being inconvenienced in some other way."
Paul Biesemeier, Fort Hood
Western Fairs Association, Inc.
"The Opinionmeter is everything claimed for it: people are not afraid to use it, it rejects bogus answers, it overcomes the ‘rejection’ factor of personal interviews, it costs less per opinion per person and it is reliable."
Louis Merrill, General Manager
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