All our customer satisfaction survey equipment can be...
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1. Purchased
2. Rented: one month minimum
3. Leased: 1 – 3 years |
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| Reporting and account management can be achieved in 3 ways...
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1. Self Service
Here the client is given a SurveyManager account enabling them to design their own customer satisfaction surveys, program their survey equipment (handheld survey, survey kiosk or web surveys), upload data, analyze results and produce reports. All aspects of the survey campaign can be remotely managed through the web-based SurveyManager application. In addition, Opinionmeter International provides a free helpline for technical support and advice on questionnaire design and reporting.
2. Full Service
With full service package, Opinionmeter partners with the client to develop their research program. Identifying problem issues, creating a research solution's plan to understand these issues and respond to them. This also includes designing customer satisfactions surveys, deployment of survey equipment, detailed analysis and recommendations.
3. Opinionmeter Consulting
We will work with you at all levels in order to understand your requirements, agree on the project scope and ensure that our solution is designed around your needs and delivered on time. From a wide range of customer satisfaction survey equipment, whether it is a survey kiosk, handheld survey or online web survey, Opinionmeter can provide the ideal solution tailored to your point of experience environment. Opinionmeter provides unique research and feedback services, integrated within your business.
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