OpinionMeter  

888.OPMETER

888.676.3837

Author Once, Distribute Anywhere

Finally, you can manage all your surveys in one place. Opinionmeter’s feedback management platform provides multiple methods for distributing surveys to your customer’s point-of-experience, whether they are onsite, online or both. From in-store surveying with survey kiosks, or intercept surveying through a variety of mobile research tools or online web surveys, Opinionmeter can manage your survey needs all from one survey management platform. Learn more>

Healthcare

Healthcare
Opinionmeter is a world leader in providing real-time point-of-care patient satisfaction feedback and service recovery solutions for healthcare organizations of all sizes.
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Government

Government
Opinionmeter technology provides city, state and federal governments the ability to measure workforce and customer satisfaction levels across all public service programs simultaneously.
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Education

Education
Campuses are taking full advantage of Opinionmeter’s mobile feedback tools, from campus dining and student activities to student health and auxiliary services, with student satisfaction feedback surveys.
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Opinionmeter International is a leading provider of technology-based customer satisfaction feedback and market research tools. With a range of interactive survey devices we enable our clients to capture real-time ‘voice of the customer’ satisfaction feedback at the point-of-experience (the moment the customer experiences the product or service). All survey devices are web-enabled and remotely managed through the web-based SurveyManager application. Being web-based, the SurveyManager has the ability to automate the delivery of customized voice of the customer’ reports and provide real-time customer satisfaction feedback alerts. Opinionmeter’s technology makes the collection of customer satisfaction survey feedback and market research easier, quicker and more cost effective.

 

All customer satisfaction surveys can be customized, survey questions changed or edited on the fly, and professional reports generated and delivered in a variety of formats. All customer satisfaction feedback and market research reports can be fully customized and either generated on-demand or scheduled for automatic delivery by email. The SurveyManager’s reporting tool provides the ability to segment voice of the customer’ data based on locations and sub-accounts, as well as generate rollup reports to compare customer satisfaction feedback activity across the entire enterprise.


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Customer Success Stories

“There is no easier or cheaper way today to capture customer data.”
London UndergroundLondon Underground
“We are stunned by the response rate
Planned Parenthood
“The Opinionmeter is one of the best investments we’ve made to assess patient satisfaction.

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